Order & Delivery

What is Pre-Order?

A pre-order means your order is made to order and will be delivered on weekends.

What are your delivery times and order cut-off time?

Deliveries are made on Saturdays and Sundays between 11 AM to 5 PM, with a delivery charge of $10. Orders must be placed by Wednesday (cut-off time: 11:59 PM)

Free delivery for orders above $70.

Can I self-collect my order?

Yes, select 'Self-Collection' at checkout, and we will notify you when your order is ready.

Do I need to be home for delivery?

Yes, our dumplings are delivered frozen and need to be stored in the freezer immediately upon arrival. Unfortunately, we cannot offer refunds for dumplings that have thawed.

Can I modify or cancel my order after it’s been placed?

Sorry! Once confirmed, we can’t make changes to your order. Please check your order carefully before making payment.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa and Mastercard, as well as payments via PayNow QR.

How to contact us?

Contact us at madumsg@gmail.sg or DM us on Instagram @madum_sg.

Menu & Storage

What products do you offer?

Our menu currently offers Mala Pork Dumplings in Less Spicy and Extreme Spicy options. We’ll have more options coming soon—stay tuned!

How spicy are the dumplings?

Our Mala Dumplings are mild enough for most spice preferences! If you’re feeling adventurous, try our Extreme Spicy Mala Dumplings.

Do you offer vegetarian/vegan dumplings?

Unfortunately, we don’t have vegetarian or vegan options yet, but we’d love to hear your feedback! Drop us a DM.

How long can I keep the dumplings?

Please consume within 3 months.

How should I store the dumplings?

Please keep them in the freezer (-18°C) until you're ready to cook. Do not thaw before cooking.

How should I cook my dumplings?

We recommend either pan-fried or steamed! Check out 'How to Cook?' on our website for step-by-step cooking videos.